Competence versus Incompetence

Every once in a white I receive an automated alert on my computer telling me to update my software.  I typically click through the yes and accept buttons until the alert disappears, assuring me that my security updates are concluded.  Yesterday however I encountered a...

Leaders and Followers

It seems that in most of the leadership lessons that we receive, whether in the shape of mentoring or training, emphasize personal behavior almost at the expense of group dynamics.  It is my impression that too much focus is given to what we should do or not do in...

Habits and Routines

A friend of mine sent me a message yesterday asking why it has been a while since I blogged and frankly I did not have a good answer other than laziness.  Then I recalled an article that I came across a few months ago about habits and routines.  The authors explained...

Who is Guarding Your Brand?

One of the things that never ceases to amaze me is the fact that so many organizations entrust their brands to the most junior, ill equipped, unmotivated, untrained, and least compensated employees.  It seems that leaders within these organizations, some worth...