Acting as Educated Clients

Many years ago I injured my knee while playing basketball. On that day I decided to drive to the hospital to get my knee checked to determine if the injury was serious or one that simply needed time to heal. The emergency room doctors took a look at my swollen knee...

Knowledge Exchange in PM

The speed with which stakeholders expect projects to be completed in the modern corporation often makes it extremely challenging to focus on learning.  Project management practitioners are asked to deliver projects as quickly as possible with as little as possible. In...

Leaders Beware of Undermining

A behavior that leaders in organizations need to ensure is avoided is that of undermining each other.  In one organization I observed there was a great deal of undermining which meant that decisions were challenged, directives were ignored, and work always managed to...

Do Leaders Like Commodity Products?

With all the talk about competitive advantage in the business world today, especially in the IT sector, a significant portion of the focus has been on differentiation.  Organizations spend so much time delving into how to establish that competitive advantage through...